There are a few rules that apply.
Deposits and Payments: TRUFFL + HAUTEFoodie will not process any orders without payment in full. We accept deposits for events booked 30+ days out. Payment terms are available for corporate clients with approved credit.
Menu Prices: While we strive to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions, and to cancel or refuse to accept any order based on an incorrect price or description.
Prices are subject to change without notice due to market conditions.
Client Changes: We understand things change even "hours" up to the event. We like to be flexible and accommodating as possible, but please be aware that charges may apply for any additional items or changes made.
Substitutions: We reserve the right to make substitutions when market conditions dictate or for any reason beyond our control.
All substitutions will be of comparable or greater value and if possible you will be notified in advance.
Allergies: TRUFFL + HAUTEFoodie is not responsible for any allergic reaction
(Or the subsequent treatment resulting from said reaction) that a guest may experience from consumption of our food. We do not guarantee any food item to be free from particular ingredients or seasonings, including but limited to lactose, wheat, soy, gluten, fish, shellfish, nuts, fruits, veggies, spices, synthetic and natural colors and chemical additives to which certain guests may be allergic.
Cancellations: In case of cancellations, notice shall be given in writing. No refunds are given with less that 7 days notice. 50% deposit will not be refunded.
Clients Property: TRUFFL + HAUTEFoodie will not hold items or accept responsibility for client’s properties such as vases, cake toppers, service ware etc.
Miscellaneous: TRUFFL + HAUTEFoodie reserves the right to remove all leftover food and products not consumed by end of event. Trash will be bagged and left on premises. If a customer or guest does take leftover food home from said event- it then becomes the customer’s responsibility for proper refrigeration and handling.
Full Service Events: Our serving personnel will do everything required to create the perfect event. A delivery charge and a 20% service charge will be added to food and beverage.
Event Staff Rates: Staffing begins at $35 per hour per staff with a 5 hour minimum. Event staff hours will be charged based on your specific event details. Most event require a two hour set up and one hour clean up in addition to your event time.